top of page
Untitled design (2).png

Our Services

From early-stage advisory to implementation to maintenance/operation, our experts engage with the client at various stages of their journey. We can partner with any organization at every stage of their Salesforce maturity and can manage the most complex environments, delivering the most ambitious requirements.

Every companies journey is unique and so is their need for digital transformation. Your pace of transformation, your ability to adopt new ways of working, your urgency of migrating legacy applications into cutting-edge technology platforms, such as Salesforce is unique.

While Salesforce provides the No.1 customer success platform in the world, it requires careful planning and strategy definition to ensure that the platform delivers what you need.

We, at Resilient, do exactly that. 

​

​

Our Salesforce advisory services include

Business process definition and harmonization

Salesforce Implementation strategy and roadmap definition

Salesforce org health assessment

Salesforce org consolidation strategy

Salesforce Centre of Excellence set up

Advisory 

Implementation 

Customers choose Salesforce for many reasons – improving Sales, providing better Service, increasing effectiveness of the Marketing campaigns, and so on. Salesforce provide industry-leading Clouds to achieve these business objectives. But like every other technology, a great idea also needs to be supported by flawless execution. Think about an architecture that serves the purpose today but is not scalable for future; or, an application that does not fit what your business needs. We, at Resilient, bridge this gap. We implement Salesforce for you, keeping your business objective at core. You focus on your business and our experts do the heavy-lifting of the implementation part for you.

​

Our Salesforce Implementation services include

Industry cloud implementation

Core cloud implementation

Migration of legacy applications into Force.com platform

Core template definition and global rollout, etc

Your business evolves and so does your customer success platform. Your business needs a partner that can work with you to manage your minor and major releases and continuously improve your set of Salesforce applications to deliver greater value with zero downtime.

We, at Resilient, do exactly this. Our DevOps based managed service offering takes care of all your Salesforce ops / maintenance needs in the most efficient and cost-effective manner. 

Level 2 and Level 3 support

Knowledge Management 

Operations Support

Major and minor enhancements

Continuous improvement

Our Salesforce managed services include

Managed Services

Untitled design (7).png
Untitled design (7).png

We Integrate With Your Ecosystem

For larger Salesforce ecosystems, we assist in setting up a dedicated Salesforce Centre of Excellence, ideally designed to manage multiple business units and soaring demand, while keeping the architecture stable and simple.

bottom of page